GENERAL CONDITIONS OF B2C SALE
§1. General provisions
1. These Regulations define the rules for distance sales in the masterenergy.eu store run by Master Investment sp. z o.o. based in: ul. Rondo ONZ 1, 00-124 Warszawa, NIP: 7010345632 (hereinafter referred to as the "Seller").
2. The Regulations apply only to contracts concluded with Consumers and - to the extent that the regulations grant consumer protection - with Entrepreneurs with consumer rights.
3. The Regulations do not apply to B2B sales (for entrepreneurs), which may be covered by separate terms and conditions.
4. The Regulations are made available free of charge before placing an order in a way that enables their acquisition, reproduction and recording.
5. Contact with the Seller:
- Service Office: bok@masterenergy.eu
- Orders: zamowienia@masterenergy.eu
- Complaints: reklamacje@masterenergy.eu
- Phone: 48 884 570 201
§2. Definitions
- Consumer (Customer) – a natural person making a purchase not directly related to his or her business or professional activity.
- Entrepreneur with consumer rights - a natural person conducting business activity, concluding a contract directly related to his or her business, when the content of the contract shows that it is not of a professional nature for this person.
- Store/Website – online store run by the Seller under the domain masterenergy.eu (or another domain indicated by the Seller).
- Goods – movable goods offered in the Store (e.g. inverters, energy storage units, PV installation elements, accessories).
- Agreement - a sales agreement concluded remotely between the Seller and the Customer.
- Working day - a day from Monday to Friday, excluding public holidays in the Republic of Poland.
§3. Technical conditions for using the Store
- To use the Store, you need Internet access, a web browser and an active e-mail account.
- The customer is obliged to provide true and current data.
- Providing illegal content is prohibited.
§4. Placing orders and concluding a contract
1. Information about the Goods in the Store (including prices) constitutes an invitation to conclude a contract.
2. The order is placed via the order form in the Store or in another way provided by the Seller (e.g. e-mail).
3. The condition for placing an order is accepting the Regulations and providing the data necessary to complete the order.
4. The contract is concluded upon confirmation of acceptance of the order by the Seller (e.g. e-mail).
5. The Seller may refuse to accept the order in justified cases (e.g. lack of Goods, obvious pricing errors, suspected abuse).
§5. Prices and payments
1. Prices in the Store are gross prices (including VAT), unless clearly indicated otherwise.
2. Available payment methods are presented in the Store when placing an order.
3. Failure to pay within the time specified in the order may result in cancellation of the order.
4. The Seller issues invoices only in electronic form (no paper version). The electronic invoice is sent to the e-mail address provided by the Customer when registering the account. The Customer is obliged to maintain a current e-mail address in the account data; The Seller is not responsible for failure to deliver an invoice resulting from providing an incorrect or outdated e-mail address.
§6. Delivery and release of goods
1. Delivery is made to the territory indicated in the Store, to the address provided by the Customer.
2. The delivery date is approximate and depends, among others, on: on the availability of the Goods and the carrier.
3. It is the Customer's responsibility to check the shipment upon receipt. In the event of damage during transport, a damage report must be prepared with the courier, which is the basis for considering the complaint.
4. The risk of accidental loss or damage to the Goods passes to the Consumer upon delivery of the Goods to the Consumer (or a person designated by him).
§7. Right to withdraw from the contract (returns)
1. The Consumer (and the Entrepreneur with consumer rights) has the right to withdraw from the Agreement within 14 days without giving a reason.
2. The 14-day period is counted from the date the Customer (or a person other than the carrier indicated by him) takes possession of the Goods.
3. To exercise the right of withdrawal, the Customer should submit a declaration (e.g. e-mail to bok@masterenergy.eu).
4. The Customer is obliged to return the Goods immediately, no later than 14 days from the date of withdrawal.
5. The direct costs of returning the Goods are borne by the Customer, unless the Seller agrees to bear them in a given case.
6. The Seller returns the cost of the goods purchased by the Customer no later than 14 days from the date of receipt of the declaration of withdrawal. The Seller may withhold the return until receipt of the Goods or until proof of its return is provided.
7. The Customer is responsible for reducing the value of the Goods resulting from using them in a way that goes beyond what is necessary to establish the nature of the Goods.
8. The right of withdrawal is not available in cases provided for by law (including Article 38 of the Consumer Rights Act).
§8. Complaints - non-conformity of goods with the contract (consumer sales)
1. The Seller is liable to the Consumer for non-compliance of the Goods with the Agreement under the terms specified in the law.
2. Complaints can be submitted to the following address: reklamacje@masterenergy.eu
3. For efficient consideration of the complaint, the Customer is obliged to provide: contact details, serial number of the Goods, description of the problem and - if possible - photos documenting the reported non-compliance. If the information provided proves to be insufficient to consider the complaint, the Seller has the right to request additional data or materials necessary to verify it.
4. In the case of Goods requiring proper installation/configuration (e.g. inverters, energy storage units), the service may ask for: photos of the installation, serial number, error logs/reports, software version, configuration parameters, commissioning protocol.
5. If, before starting the complaint procedure, it is necessary to perform a paid expert opinion by an external service, the Seller will inform the Customer about the expected cost and ask for consent. The cost may be transferred to the Customer only if the complaint turns out to be unfounded and the Customer has previously agreed to a paid expert opinion.
6. The Seller will respond to the complaint within the time required by law.
7. Force majeure - The Seller is not liable for delays or non-performance of the Agreement caused by force majeure circumstances, in particular: natural disasters, war, strikes, embargo, lack of components, failures of power or telecommunications networks.
§9. Manufacturer's warranty and service support
1. The goods are covered by the manufacturer's warranty. The warranty conditions are specified in the warranty card or manufacturer's document.
2. The use of the warranty does not exclude, limit or suspend the Customer's rights arising from the provisions on non-compliance of the Goods with the Agreement.
3. The seller may - at his discretion - mediate contact with the manufacturer's service in order to speed up the process.
§10. Seller's liability
1. The Seller is liable under the terms and conditions arising from mandatory provisions of law.
2. The Seller is not liable for damage resulting from incorrect installation, configuration or use inconsistent with the manufacturer's instructions, interference with the Goods or installation, use of incompatible components and lack of required security measures.
3. The Seller's liability for lost profits is excluded to the fullest extent permitted by law.
§11. Personal data
1. The administrator of Customers' personal data is the Seller.
2. Detailed rules for data processing are described in the Privacy Policy available in the Store.
§12. Final provisions
1. In matters not regulated by the Regulations, Polish law shall apply.
2. The Seller may change the Regulations for important reasons (e.g. change in regulations, change in payment/delivery methods). The Regulations in force at the time of placing the order apply to orders placed before the change.
3. The Regulations are valid from: February 1, 2026.
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GENERAL CONDITIONS OF B2B SALES
§1 GENERAL PROVISIONS
These general terms and conditions of sale ("GTC") define the principles on which Master Investment SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at: ul. Rondo ONZ 1, 00-841 Warszawa, NIP: 7010345632 (hereinafter: "Master investment", "Seller" or "Administrator"), concludes and implements commercial cooperation agreements and sales agreements with entrepreneurs: natural persons running a business, legal entities and organizational units without legal personality, which are granted legal capacity by the Act (hereinafter collectively: "Contractor", "Client").
The General Terms and Conditions also apply if no separate written cooperation agreement has been concluded. This applies in particular to purchases made via the dedicated B2B Sales Platform at: https://masterenergy.eu, as well as orders placed via other means (e.g. e-mail).
GTC include the sale of components and solutions for the renewable energy industry, including: photovoltaic modules, inverters, energy storage, and assembly structures.
In the following GTC, the Seller and the Contractor are collectively referred to as the "Parties".
The GTC also apply to all future contracts concluded between the Parties, even if they are not separately agreed each time.
Placing an order via the B2B Platform or by e-mail is tantamount to accepting the General Terms and Conditions in full and without any reservations.
Contact with the Seller:
General: bok@masterenergy.eu Orders: zamowienia@masterenergy.eu Complaints: reklamacje@masterenergy.eu Headquarters/telephone: +48 884 570 201
The General Terms and Conditions shall take precedence over any standard contracts of the Client, unless Master Investment has agreed in writing (also by e-mail) to other individual terms and conditions.
Any change to the General Terms and Conditions proposed by the Contractor requires the express written consent of MASTER INVESTMENT, under pain of nullity.
The provisions of the General Terms and Conditions do not exclude the rights arising from mandatory provisions of law.
§2 DEFINITIONS
For the purposes of the General Terms and Conditions:
GTC – this document with annexes.
Administrator/MASTER INVESTMENT – owner and operator of the B2B Platform: MASTER INVESTMENT SP. Z O.O., ul. Rondo ONZ 1, 00-841 Warszawa, NIP: 7010345632. - hereinafter also referred to as the Seller.
B2B platform – sales platform available at https://masterenergy.eu, managed by the Administrator.
Seller – MASTER INVESTMENT SP. Z O.O.
Entrepreneur – an entity conducting business or professional activity on its own behalf.
Documentation – documents required by law and custom for goods (attestation, certificate, instructions, etc.).
Manufacturer – entity from which MASTER INVESTMENT purchases goods/services;
Working day – Mon-Fri, excluding public holidays in the Republic of Poland.
Offer – a non-binding commercial proposal of the Seller, unless it is expressly marked as binding;
Customer/Counterparty – an entrepreneur concluding a sales contract with the Seller in connection with his professional activity.
Customer Advisor (sales supervisor) – the Seller's representative for sales and contact with the Customer (without personal data in the regulations).
Account – individual Customer panel on the B2B Platform (login + password).
Assortment/Goods – products offered on the B2B Platform.
Order – the Customer's declaration of willingness to purchase goods, placed via the B2B Platform or by e-mail.
Subject of the contract – Goods/Services and accompanying documentation and rights.
Order Confirmation - the Seller's declaration (e-mail) about the acceptance of the Order and the terms of the sales contract.
Goods Complaint - reporting of non-compliance of the goods with the contract or transport damage together with a request.
Force majeure - an external event, impossible to predict while exercising due diligence (e.g. war, strike, cyber attack, natural disaster, epidemic/pandemic, extreme weather conditions, supply chain disruptions).
Parties - jointly the Seller and the Contractor.
GTC are available for downloading/saving on https://masterenergy.eu. The Seller recommends saving the version of the General Terms and Conditions applicable on the day of placing the Order.
§3 APPLICATION OWS
The General Terms and Conditions constitute a standard contract within the meaning of Art. 384 of the Civil Code.
The purchase of goods from the Seller takes place on the terms of the General Terms and Conditions, unless the Parties have agreed otherwise in writing.
All contractual patterns of the Contractor are excluded, unless MASTER INVESTMENT has expressly accepted them in writing. The mere commencement of implementation does not mean acceptance of the Contractor's patterns.
§4 GENERAL RULES FOR USING THE B2B PLATFORM
The Seller provides electronically free of charge: maintaining the Account, enabling the submission of Orders.
To create an Account, you need Internet access, a browser and an active e-mail address.
Account registration requires providing, among others: company name/name, Tax Identification Number, registered office address, e-mail address for documents and invoices (acceptance of e-invoices), data of Users authorized to place Orders, delivery address (if different), password.
The Account is activated after positive verification of the Customer (including business profile, VAT/VIES white list, due diligence). The seller may request documents/explanations and refuse activation without giving a reason.
Confirmation of Account activation is sent by e-mail; from now on it is possible to place Orders.
The Customer may have one Account (with multiple Users). The account is non-transferable; it is prohibited to share the login/password with unauthorized persons.
The Customer must provide and update a list of Users authorized to place Orders; orders placed by the indicated persons are binding. The Seller may refuse to process Orders from unauthorized persons.
The customer is obliged to immediately update the data (company, NIP, address, e-mail, Users). Until changes are reported, the Seller considers the data to be current and is not responsible for the consequences of their out-of-dateness.
The customer is responsible for the accuracy of the data provided.
The client immediately informs about the initiation of proceedings against him: bankruptcy, restructuring, settlement, court/administrative, penal-fiscal/criminal.
It is prohibited to use the Account or the Platform in a manner contrary to the law, decency or violating the rights of third parties.
The Account maintenance agreement may be terminated at any time by either Party (Account deactivation). This does not affect the performance of already concluded sales contracts.
The Seller may verify the Customer/User; in the event of negative verification - terminate the Account agreement with immediate effect, refuse to process Orders or withdraw from the sales agreement.
Complaints regarding the Account maintenance service should be sent to bok@masterenergy.eu (Customer details + description). Consideration period: up to 30 days; result sent by e-mail.
Technical interruptions (development, maintenance, faults) are possible, for the consequences of which the Seller is not responsible.
Providing illegal content is prohibited.
§5 CONCLUSION OF A CONTRACT
Purchases are made on the basis of the General Terms and Conditions of Sale.
The Customer's order constitutes a binding offer; MASTER INVESTMENT may accept or reject them.
The contract is concluded when the Seller sends the Order Confirmation (e-mail) specifying the key conditions (type, quantity, price, delivery, deadline, payment).
Orders can only be placed by Customers with an active Account or their authorized Users.
Orders are placed via the Account on the B2B Platform or by e-mail to zamowienia@masterenergy.eu.
The Customer is responsible for the correctness and completeness of the Order (range, quantities, address/delivery date).
The inability to complete the Order in whole/part or refusal to accept it does not give rise to any claims by the Customer against the Seller.
Formal and warehousing of orders is carried out on business days from 8:00 a.m. to 4:00 p.m.
In response to the inquiry, the Seller may send a preliminary proposal - it does not constitute an offer within the meaning of the Civil Code; it is necessary to place an Order and confirm it.
To place an Order via the B2B Platform, it is necessary to: select goods/quantity, indicate the method/place/delivery date and telephone number, read the summary, accept the General Terms and Conditions and click "Order now".
Acceptance of the checkboxes (regulations/OWS) is a condition for placing an Order.
The Order Summary is informative until it is placed; closing the website without placing an Order means that the Seller is not bound.
Auto-emails about reserving goods or registering an Order do not constitute an Order Confirmation.
Before Confirmation, the Seller may request additional information (telephone/e-mail).
The Seller may reject the Order, especially in the event of unavailability of the goods or errors in the Order.
The customer indicates the delivery address; The seller does not verify its correctness. Costs resulting from an incorrect address or failure to collect the shipment are borne by the Customer.
Order status is available in the "Orders" tab (automatic updates). In case of doubt, the client contacts the supervisor.
The documentation may be prepared in Polish.
The information on the Platform (including prices) constitutes an invitation to submit offers (Article 71 of the Civil Code), and not an offer (Article 66 of the Civil Code).
§6 PRICES
Unless otherwise agreed in writing, the prices from the B2B Platform apply at the time of acceptance of the Order for execution. The delivery cost depends on the type/quantity of goods and the selected delivery method.
Discounts/discounts only take the form of written arrangements and are granted at the discretion of the Seller; special price lists/promotions are generally valid for 7 days from their entry into force (unless otherwise indicated).
Fees/taxes/other public charges are borne by the Client.
If the price is expressed in a foreign currency and converted into PLN, the average NBP exchange rate from the date of invoice issuance is used.
The price presented on the website is indicative and may change in the basket (influence: volume, promotions, payment/delivery method, discounts).
The total price, delivery costs and additional services are indicated in the Order Confirmation.
If it is necessary to change the price after placing the Order, the Seller informs the Customer and proposes a new price; §5 section applies accordingly. 10.
§7 GOODS ISSUE AND DELIVERY
The goods are released:
in the Seller's warehouse - at the time of handing over the goods to the carrier or collecting them with its own transport, or
at the place of delivery/at the Customer's investment - when the delivery is organized by the Seller or a shipping company.
Delivery costs are borne by the Customer, unless the Parties agree otherwise.
The proof of receipt for self-collection is the signature on the WZ; when delivering by courier – confirmation of delivery by the carrier. The risk and burden related to the goods are transferred to the Customer upon delivery of the goods to the carrier/collection without reservations.
The delivery dates in the Confirmation are indicative; The seller is not liable for damages resulting from delays.
The delivery date may change, among others: due to non-payment, unavailability of goods, lack of documents, customer arrears or insufficient merchant limit.
The deadline may be extended due to circumstances beyond our control (Force Majeure, supply chain disruptions, carrier/manufacturer delays). In such cases, the Seller's liability for damages is excluded.
If the obstacles set out in section 8 last longer than 2 months, the Customer - after setting an additional 30-day deadline - may withdraw from the contract in the unfulfilled part (within 7 days from the ineffective expiry of the deadline).
The delivery date is extended by the period of delay by the Customer in fulfilling his obligations towards the Seller.
The seller may make partial deliveries and settle them separately.
Personal collection: at the Customer's expense and risk, at the agreed date and place. The Customer confirms the completeness and compliance with the Order upon receipt.
In case of personal collection, loading and securing the cargo is the responsibility of the customer. The risk of damage during loading is borne by the customer.
Deliveries are made by carriers to the delivery place indicated by the Customer; the place must enable unloading and verification of the goods.
Unloading on the client's side; in the case of pallet shipments - on the part of the courier company handling the order. The seller is not responsible for the courier's delays.
If delivery/collection is not possible for reasons attributable to the Customer (e.g. incorrect address, lack of collection, lack of readiness of the delivery location), the Seller may: - give the goods for storage to a third party at the Customer's expense/risk, - store the goods in the Seller's warehouse at the Customer's expense/risk, - send the goods back to the Customer's premises at the Customer's expense/risk. The Seller may charge the Customer for costs (transport, storage). After 30 days from the date of receipt, a fee of 10% of the net order value and PLN 100.00 net/day/pallet is charged for storage.
Notwithstanding the above, after an unsuccessful request by the Customer, the Seller may withdraw from the sales contract due to the Customer's fault and charge the Customer a fee of 10% of the net value of the Order and return transport costs.
The seller may claim additional compensation.
In the event of termination of the sales contract, the Seller may deduct its receivables (penalties, costs, outstanding invoice, interest/compensations) from the amounts to be returned to the Customer.
Changes introduced at the Customer's request after placing the Order (e.g. transport, storage) may involve additional costs for the Customer.
Deliveries within the EU: The customer is obliged to provide shipment documents (e.g. CMR) by the 5th business day of the month following the month of receipt/issuance of the invoice. Lack of documents = contractual penalty equivalent to the VAT due (standard rate in Poland).
Deliveries outside the EU: The customer is obliged to provide an export document (e.g. IE-599) within the deadline specified in section 21; no document = contractual penalty as above.
§8 PAYMENTS
Unless individually agreed otherwise, prepayment is required on a proforma basis.
Payments are made to the Seller's account, in the currency and on the date specified in the Order Confirmation/proforma; in the absence of a deadline - immediately after receiving the document.
The form and terms of payment may change during cooperation by the Seller's decision.
A deferred payment date is possible (3/7/14/21/30/45 days) - on an individual basis, at the discretion of the Seller.
The customer accepts receiving e-invoices to the indicated e-mail address.
The execution of the contract/delivery begins after the payment (or advance payment - if agreed) has been recorded.
Lack of payment entitles the Seller to suspend execution and withdraw from the contract after an unsuccessful request for payment.
The Seller may grant the Customer Trade Credit and change its limit according to his or her own assessment or the assessment of the insurer.
The payment date is considered to be the day it is credited to the Seller's account.
The Seller reserves ownership of the goods until full payment of all receivables (including future, interest, transport/collection costs).
After the payment deadline has expired or the merchant limit has been exceeded, the Seller may suspend deliveries and consider all of the Customer's obligations as immediately due. The customer has no claims in this respect.
In the event of a delay, statutory interest is charged for delays in commercial transactions (in accordance with the Act on Counteracting Excessive Delays).
The Seller may commission external debt collection and charge the Customer with the costs of debt recovery.
Unless the Customer indicates otherwise, payments are included in the oldest due receivables.
The Customer may not withhold payments due to warranty/warranty claims against the Seller or Manufacturer.
In the event of arrears, the Seller may: suspend the execution of Orders, suspend the Account, terminate the Account agreement with immediate effect, change/suspend/withdraw the merchant limit - without prejudice to other rights.
The Seller issues invoices only in electronic form (no paper version). The electronic invoice is sent to the e-mail address provided by the Customer when registering the account. The Customer is obliged to maintain a current e-mail address in the account data; The Seller is not responsible for failure to deliver an invoice resulting from providing an incorrect or outdated e-mail address.
§9 RETURN OF NEW GOODS
The return of new goods is possible only with the prior written consent of the Seller (granted by the Customer Advisor acting on behalf of the Seller).
Before returning, the Customer sends a return form, available for download at masterenergy.eu
Consent may be granted if the goods have not been used and the return is made within 7 days of delivery.
Return transport takes place at the Customer's expense and risk.
After checking the return, the Seller will decide to: – refund the value of the goods, or – refuse to accept the return, or – exchange the goods.
The risk of loss/damage during return transport is borne by the Customer.
The refund does not apply to disposable goods or goods imported to special order, as well as promotional goods/prizes.
Refunds are not available for used/damaged/dirty/deformed goods or goods with damaged/unusable packaging.
The refund is made within 14 business days of positive verification of the return.
§10 WARRANTY AND LIABILITY FOR DEFECTS
The Parties exclude the Seller's liability towards the Customer under the warranty (Article 558 § 1 CC).
The goods are covered by the manufacturer's warranty; scope/time/mode result from the warranty documents. The Seller is not a party to the warranty proceedings.
In justified cases, the Seller may act as an intermediary in reporting to the Manufacturer - the rules of intermediation are established separately; the decision rests with the Seller.
An application for intermediation shall be submitted immediately, no later than 24 hours after the defect is discovered. The seller informs about acceptance/rejection.
The customer is obliged to check the quality/quantity of the goods immediately after receipt. Complaints (with a report) must be submitted within 5 days of receipt - to reklamacje@masterenergy.eu. Complaints after the deadline may be rejected.
Lack of complete documentation (including photos/transport damage report) may result in the rejection of the complaint.
Complaints are considered as soon as possible after providing complete data/documents.
The Seller's liability for damages for delivery delay is excluded.
The Seller is liable only for damage caused by willful misconduct or gross negligence and only up to the amount of actual damage, but not higher than the net value of the Order.
The Seller is not responsible for the consequences of non-compliance with occupational health and safety rules, assembly/operation rules and technical knowledge by the Customer/downstream user.
In the event of Force Majeure/supply chain disruptions, the Seller is not liable for non-performance/improper performance; may change the conditions or waive performance (including deadlines) accordingly.
§11 TERMINATION OF THE AGREEMENT WITH IMMEDIATE EFFECT
The Seller may terminate the contract with the Contractor with immediate effect and without compensation if the Contractor: a) is late with payment for more than 7 days, b) violates the provisions of the contract, c) does not fulfill his obligations towards the Seller, d) acts to the detriment of the Seller or violates his good name, e) the legitimate interests of the Seller so require.
The Seller may also terminate the contract in the event of: doubts as to solvency (not disclosed during registration), submission of an application for bankruptcy/restructuring, unauthorized assignment/subcontracting of rights and obligations.
In such a case, the Seller may: - demand remuneration for the part performed and cover the costs until the date of termination, - charge the Customer a contractual penalty of up to 10% of the gross value of the Order, - claim compensation exceeding the penalty.
§12 CONFIDENTIALITY CLAUSE
The Parties shall keep confidential the information obtained in connection with the implementation of the contract, in particular: organizational, technical, commercial and pricing data, product solutions, course of negotiations, discounts and delivery terms.
Breach of confidentiality by the Contractor entitles the Seller to demand a contractual penalty of PLN 100,000, payable within 7 days of notification of the breach; this does not exclude the claim for damages exceeding the penalty.
Disclosure at the request of state authorities is permissible - with the obligation to immediately inform the Seller, if the regulations allow it.
The obligation of confidentiality lasts for the duration of the contract and 5 years after its completion (execution/expiration/termination).
After termination of the contract, the Parties permanently delete data and media containing confidential information.
§13 PAYMENT SECURITY
The security for repayment of receivables (e.g. for trade credit) may be a blank promissory note with a promissory note declaration.
Other forms of security are also acceptable: bank guarantees, reverse factoring, receivables insurance.
§14 PERSONAL DATA
- The administrator of personal data is MASTER INVESTMENT SP. Z O.O.
- The data is processed for the purpose of concluding and implementing sales contracts.
- The legal basis for processing is Art. 6 section 1 letter b and f GDPR.
- Data may be transferred to entities handling payments, transport and IT.
- The data subject has the right to access, rectify, delete, limit, object and submit a complaint to the Personal Data Protection Office.
- Details are provided in the Privacy Policy on the masterenergy.eu website.
§15 FINAL PROVISIONS
The Contractor may not transfer receivables/obligations without the written consent of the Seller (under pain of nullity).
During the contractual relationship, the Counterparty immediately informs about changes to its data (address, company, legal form) and about bankruptcy/restructuring applications.
Changes/derogations from the General Terms and Conditions require written form; annotations on documents (WZ, confirmations) do not constitute a change to the General Terms and Conditions.
In unregulated matters, Polish law shall apply, in particular the Civil Code.
The B2B platform and its content are protected by copyright and database law. Commercial reproduction/copying/distribution/storing of the content beyond permitted use without the consent of the Seller is prohibited.
Unless otherwise provided, disputes shall be resolved by the court having jurisdiction over the registered office of MASTER INVESTMENT.
The invalidity and ineffectiveness of any of the provisions does not affect the validity of the remaining provisions; appropriate provisions and General Terms and Conditions shall apply in place of the invalid ones.
The Seller may entrust the implementation of the obligations arising from the General Terms and Conditions to third parties.
The Seller may change/supplement the General Terms and Conditions at any time; the changes do not affect the content of already concluded contracts, unless the Parties decide otherwise.
The provisions of these General Terms and Conditions come into force 7 days after publication on https://masterenergy.eu.
These Regulations and GTC are valid from: February 1, 2026.